; I Decided to Complain - and Entered a Kafkaesque World
Evening Post (Bristol, UK) › October 26, 2011
Linked as:
Summary
BACK in the Nineties, BT had an advertising campaign in which Bob Hoskins declared: "It's good to talk". Alas, that wasn't my experience recently when I had to ring BT to report a fault with my parents' telephone.
They could not report it, as their line kept disconnecting, or would not connect at all.See the full content of this document
Extract
; I Decided to Complain - and Entered a Kafkaesque World
What should have been a simple call to report a fault turned into several tortuous telephone calls, eac...
See the full content of this document
Sponsored links
